10 Steps to Lead Your Field A 5 Star Review Strategy

YES, with these 10 Steps you will Lead Your Field With This 5 Star Review Strategy.   –   find links to hyperlink as many words as possible

Your Business, or Your field of business, your product or service will appear in the top positions with this 5 Star Review Strategy!

The statistics are such that every local business needs a strong strategy to dominate their discipline in their community.

What makes you better than your competition?

In the mind of the consumer you are perceived better because of your up-to-date and current reviews. People do not care how you ranked 3 or 4 months ago. They want to know who you are today.

Do not be overwhelmed by the following as the majority of it can be done effectively and inexpensive . . . even cheap!.

For a Strong Dominating 5 Star Position you will need to do the Following

1.   Customer Service
For 5 star reviews we must start with a business where the customers love you! Excellent Customer Service always prevails!

2.   Google
It is easy to do. You probably already have a Google Business page. If not you may click here to build your Business Google page. Go to the “HOME” tab click on the green “Start Now” button and have some fun – fill in the info to build a FREE Google web page for your visitors.

This will allow for your Google Reviews. It will also help with your Google positioning when people search for you and your services.

3.   Educate
Educate your customer on how to leave a review. If you have a system, tell them how it works.

If you outsource your invitations to be sent, tell them to expect your invitation on their phone before the end of the day (or in the next few seconds) and ask for their comments, good or bad.

4.   INVITE
First you need to invite your clients, patients or customers to write a review. No invitation will be completed unless it is sent . . profound . .

5.   Engagement
Whenever a comment, or a review, is left . . . please . . . please . . . respond. The majority of people expect/want a response. Most people never see one. Go above and beyond – that is what excellent customer service is all about – engage with your audience. Respond with kindness, even love, to their comments.

Most of the “getting reviews” can be farmed out. This area you, or someone in love with working with you, needs to do. Become a feedback fanatic. WHY? Most of your competition will not do this. And, your reputation can explode. You will become The go-to-people in your business type in your local area,

6.   Keep it Simple
The process must be easy for your customer to complete. Most do not want to or know how to get to Google to leave a review. Therefore it does not get done.

The above is also exactly true for most local business owners. Or, there just is not enough time in the day to do this. Therefore it never happens.

That is when it is best to turn to an outside source. For a 30 day Free Trial click here.

7.   Email Signature
Sign all your emails with an invite to leave a comment about your business. You can hyperlink this to your “Leave a Comment” button or your “Leave a Review” button as part of your email signature. See the “Settings” button in your email home page to set up your signature.

Or, in the signature area include simple hyperlinked phrase like: “Your Feedback is appreciated, Please . . . Leave a Google Review.”

8.   Email Invitations
Other than Customer Service, and engagement, the above can all  be Done For You. This one is for you to do, if you have the time, or a key person devoting a significant amount of time.

And . . . this person also needs a specific skill set to do this right. Email!

First you need to set up a series of email invitations. Most of your customers will not respond to the first email invitation received.

These emails give your customers a choice of leaving a positive email, a 4 or 5 star rating. Or, they may register a complaint, a 3 or less star rating. Depending on which they choose your customer is routed to the appropriate page to carry out their wishes, or yours.

For a more detailed article on how-to do this click here.

9.   Set-up a Google Account
You do not need a gmail account. When you set-up, free by the way, just place in the box “I prefer my own email”.

Keep in mind that if you have any Google related account you already have a Google account. So, you already have a Google account if you have an account with: YouTube, Blogger, Maps, Chrome and a lot more other Google related accounts.

Did you list your business on Google my business, or, do you have a Google search bar? You guessed it . . . you already have a Google account.

10.   Do not Offer an Incentive for a Google Review!
This is not legit when playing with Google. So . . . simple . . . don’t do it as you will more than likely be found out and shut down.

With these 10 Steps to Lead your field you have the makings for an excellent 5 Star Reviews Strategy.

Google 4-5 Star Reviews Fast and Easy

There are 3 basic ways to get more Google 4-5 Star Reviews fast and easy. Have a look to see which one you prefer to get this job accomplished.

After all when all is said and done asking for Google Reviews is your choice.


Joe Voutour interview as seen on Fox, ABC, NBC, CBS, and numerous other media outlets such as Wave News.

For me, the hardest way to ask for Google Reviews is to pose the question to each and every customer after they make a purchase. This approach is not the preferred path for most of us. Plus your customer is not likely to pause and register their review before they leave. Then the question is, will they take the time to do it latter?

Three Ways to Ask For Online Reviews

But following are 3 other ways to ask to get online Reviews.

Personally I prefer Number 3 to be the best and the easiest to secure 4-5 star reviews fast and easy. That’s why we saved it to talk about last, it’s the best.

Number one

Send an email to every customer.

We find that a lot of people are now reluctant to surrender their email.
But if you have a list and want to do this right you’ll need to send a series of emails.

Most folks are unlikely to respond to your first request. So how many is enough versus how many become annoying. What would you feel comfortable with as the recipient. Start there if this is your preferred strategy.


Number Two

Educate your customers on How to leave a review.

On this one you can get some help from Google. We think there’s a better way. However, if you have the time, go for it knowing that this approach too can be somewhat time consuming.

You could publish a flyer and leave it for your customers to see and pick up while at your place of business. How effective that might be is questionable. How many will read it let alone do it?

Number Three, my personal favorite!

Google 4-5 Star Reviews Fast and Easy

Here it is, the best way to get more online Reviews. Take about 10 seconds to record your customer’s phone number on your computer desktop.

Really? . . . YES! . . .  that is about all there is to it once you are set-up with the software we recommend.

And the set-up is even easier. When you receive the set-up email simply drag and drop the icon onto your desk top computer. When you have a customer, you click on that icon, enter their phone number and they soon thereafter receive your Thank You and a request to leave a review. To make the invite more personal add their name as well.

Your customer receives a low key, warm friendly invitation from you . . . Thanking them for doing business with you . . . and . . . asking for a review of their experience with you.

Since this is FREE, and it has zero obligations, let’s get you started now – FREE! Click on this button and away we go. Free and no obligations.

To get started click on the above button, or click here to enroll!  Then,  simply fill out the details and we will get in touch and  get you set-up within 48 hours. YES . . . FREE for 30 days. See how many Reviews we can help you secure in 30 days then cancel and they are all yours . . . if you wish.

True, this is a cost item. However, we think so much of the quality of this product that we are willing to offer a no obligation 30 day FREE trial of the software that does all of this for you.

The cost? After taking the 30 day Free Look-see, the current discounted price is only $97 per month, for as long as you keep the service in place.

Disclaimer Yes, we are an affiliate for this company. After all, we need some way to pay the bills and keep food on the table. Sorry about that.

Please . . .  feel free to contact me via email: info@123TheBig3.com. Leave me your contact information and I’ll be glad to answer all of your questions.

Or, if you prefer you can call me at (if I’m not in, leave me a message after about 6 rings), sorry about that but I’m on the phone a lot: 252-563-8688.

If interested we can send you a Video that will show you exactly what your customer, client or patient will receive. The Video shows you exactly the set-up process as well as the exact request your customer will experience.

And the above Video, Google 4-5 Star Reviews Fast and Easy, does all of that in 4 minutes.

Plus . . . you will see how to get more of the type of Reviews you want, the 4 and 5 star reviews!

Thank You,
Hope to talk with you soon. Bye for now
Info@123TheBig3.com

Related Articles and Videos:

Are Online Reviews Necessary? 

For the Article related to the above Video click on Title below:
Are Online Reviews Necessary?

 

The POWER of 1 Referral Multiplied

For the Article related to the above Video click on Title below:
The POWER of 1 Referral Multiplied,

Want to build your own videos? Click HERE To See How.

To pick up your FREE copy, send your request to our email, and ask for: “THE ESSENTIAL Customer Service TUTORIAL” at:: Info@123TheBig3.com.

Are Online Reviews Necessary?

Are Online Reviews Necessary?

REALLY????

Are They? 
This is a brief look at 3 Trends, 4 Reasons and 3 Ways, to answer the question, Are Online Reviews Necessary? And if so, how to ask for online reviews , , , , or not!

See the related Videos below for more information on the POWER of Online Reviews and Referrals in your business. PLUS, see other articles and Videos here to see how you can create your own Videos, or have us do them for you.

3 TRENDS? . . .  No . . . 5 TRENDS!

Here are 5 consumer trends about online Reviews for 2018:

1.     63.6 percent of consumers tend to check for Online Reviews before visiting a business. Searched more than any other site for online reviews is Google.

Google and Facebook are now in 1st and 2nd place when it comes to online
Reviews. There are a number of other sites that concentrate on reviews but are not experiencing the same growth pattern.

2.     53 percent expect a response for the review they wrote. Of those who leave a review only 63 percent say they ever received a response. Most people are disappointed when they never hear back.

3.     94 percent avoid a business when seeing less than good reviews. 80 percent trust a business with a 4 or more star rating.

4.     Reviews are on the increase for Banks and Insurance Agents.

5.     Customers tend to not trust a business with less than a 4 star rating. The rating that is trusted most, by 80 percent of consumers, are businesses with a 4 and above star rating.

So . . . what do you think . . .

Are Online Reviews Necessary?

Seeing that the statistics are reporting that 6 out of 10 consumers are using reviews, what is your response to that question?

I know that if I were a local business, where customers visited my location(s), I would certainly be aggressively active in obtaining solid online reviews.

If the above isn’t convincing enough see what Invespcro recently reported: “90% of consumers read online reviews before visiting a business and 88% of consumers trust online reviews as much as personal recommendations.” This is too huge to be ignored. Online reviews are a MUST for local businesses. YES, Online Reviews are Necessary, that is if you are on a growth strategy.

Joe Voutour interview as seen on Fox, ABC, NBC, CBS, and numerous other media outlets such as Wave News.

4 Reasons to Gather Reviews for Your Business:

1.     They can bring more business since 6 of 10 read reviews.

2.     84% Trust reviews as much as a personal recommendation.

3.     74% think reviews are only relevant if posted within 3 months.

4.     78% read reviews, bought and were satisfied.

Put the above stats together with the fact that 7 out of 10 customers will leave a review when asked.

There is no denying the fact that online reviews are necessary for most local businesses. Your reputation is at risk here. Reviews promote, builds and maintains your reputation when done correctly.

If you are not asking for reviews you are probably putting a bunch of dollars in the pockets of your competitors.

Don’t have the time? Or, do not really know how? Read on we’ll make it really EASY!

What is The BEST Way to ask?

Send them an invitation the hard way or the easy way . . . but yes . . . definitely, send them an invitation. The ROI can be exceptional.

Think about it. What is your average gross profit per sale? Or, what is the lifetime value of a customer?

How many sales could you gain if you had the top review ranking in your area for your products and or service?

1st – Hard Way

Would you be inclined to take less than 30 seconds or . . . would you rather take more than 10 minutes to ask for a review?

Would you prefer time-saving personalized automation or . . . needless time-consuming involvement?

One-on–one with your customer is the first, but hard way to ask for reviews.

The biggest problem here is training your people to do this well. One-on-one after the sale tends to be time consuming, inefficient and it is inconsistent. At times a review is requested but at other times it is not done. But when it is done it’s often not handled well.

2nd – Hard Way

Send a series of Emails. First you need to craft the email properly. That takes time and probably some testing. It takes more time to send out and to manage.

What if your customer does not respond to the first email? What if they miss your email?

If you take the time to send out emails then it needs to be a series done via an auto-responder like Awber. Then you need to manage the results.

and . . . #3 . . . The Easy Way!

OK, here it is. Fast and easy! Automation! Yes, but automation with personality!

Automation is both quick, easy and it looks like a personal request from you, from your company. Plus it gets better results, much better!

We have access to software that sends out an invitation upon your entry of their phone number, about 10 seconds of your time. You have the option of making it more personal by also entering their name, and their email . . . if you wish.

The invitation has your logo and name on it. It’s a “Thank You” note for their business. And along with the Thank You there’s an invitation to leave a review, if they are so inclined.

We think this software is so well done, and it has such a good response rate, that we are currently providing it FREE for 30 days.

Need more details? Let me explain and answer any questions you have. Call me so we can chat, or send me an email and I’ll get some details out to you.

Disclaimer: Yes, we are an affiliate with this company. Somehow we need to put food on the table. Most important, however, is that these folks provide an excellent product with even better service. We hope you understand!

You can reach me, Joe, at: 252-563-8688, Please . . . if I’m not available  (on the phone a lot) leave me a message after about 6 rings . . . sorry about that but if you hang on and leave a message I’d really appreciate that.

Or, Email me at: Info@123TheBig3.com

But even better! Since this is FREE, and it has zero obligations, let’s get you started now – FREE!

To get started right away simply click on the above button, or click here to enroll!  Then,  simply fill out the details and we will get you set-up within 48 hours. FREE for 30 days. See how many Reviews  we can help you secure in 30 days then cancel and they are all yours.

COST after the FREE Trial?     You may continue your service at a discounted price of only $97 per month. Price will not change for as long as you keep your account.

Yes, take a look, it’s on us, FREE, for 30 days. No obligation!
There is no contract, you can cancel at any time, no questions asked.

We look forward to talking with you. In the meantime, if I may ask . . . do us a favor . . . leave a comment below, “Like” our Videos. Your engagement is helpful and encouraging.

Hopefully you agree that online reviews are necessary.  If you do not already have a “REVIEWS” strategy give us a call. We can help you build solid reviews on any review platform.

Thank YOU !

Hope to talk with you soon. Bye for now

Joe
Info@123TheBig3.com

P.S We will only make the above FREE offer service available to ONE company in a discipline in a given location. So . . . you may want to get on-board before your competitor does! Why? Because of the answer to my question: Are Online Reviews Necessary?

Related Videos:

See the POWER of reviews and referrals to increase traffic to your business!

Online  4 and-5 Star Reviews will increase your traffic and therefore your revenue. Review the brief videos here and let us know your thoughts.

Review our articles and Videos to see the Power of 3:  The Big 3 

Resources used:
The statistics used came from:
Review Trackers, and
Broadly.com

See how you can create your own Videos. Or, contact us to build them for you at: 252-563-8688   or   email:   Info@123TheBig3.com

Discover The POWER of 1 Referral Multiplied!

4 Essential Ways to Increase Referral Traffic

Below, Pick up your FREE copy:
THE ESSENTIAL “Customer Service” TUTORIAL

To Discover The POWER of 1 Referral Multiplied could be your best marketing strategy bar none. This is based on referrals and reviews. To be a bit more accurate, this is really based on your online reviews.

Below we will provide you with 4 essential ways to increase referral traffic , your online presence and revenues by increasing your 4 and 5 star reviews.

Keep in mind that these online reviews are now accepted by 87% of folks online as being as trusted as a personnel recommendation.

That said we need a reminder that just as a personnel recommendation needs a few qualifications to be accepted so too the online reviews have their own acceptance criteria.

You only accept a personal recommendation from a person you trust. Right? . . . absolutely!

Similarly, you only trust certain online reviews. When it comes to Google Reviews we want to have a certain number of them in order to be accepted. Also, for most of us, there must be a certain number of them in order to be valid.

And they need, on average, to have a 4 star or better rating.

The POWER of 1 Referral Multiplied

So, what about those 4 essential things we must do? Here they are!

Our goal is to help you, anyway we can, to multiply your referrals, your positive reviews. WHY? Because they make up a very powerful part of your business! They may even be THE most powerful part of all your marketing strategies.

FIRST

Get yourself, your staff and your business into “Customer Service” Mode.

Help your staff to understand that they must treat your customers as they would like to be treated when they are out looking for goods and services for themselves, or for their family.

Your business needs a genuine practice and attitude of service, of helping and the provision of a real benefit. Your business must have a strong belief that you are the best supplier of what it is you do and provide to your audience.

To see a fuller explanation of this pick-up your Free copy of: THE ESSENTIAL “Customer Service” TUTORIAL at: Info@123TheBig3.com.

SECOND

You simply need to get started.

Ask for Google Reviews from your customers, from every customer. You may do this the hard way or the easy way.

The hard way is to interface with every individual customer, person to person. Most of us feel uncomfortable with that approach. And, at the end of a transaction may not be the best time, your customer wants to be on their way.

The easy, and most effective way, is to use a piece of software* that takes you about 9 seconds to complete for each customer. Notice I did not say “with” each customer, but for each customer, after they are on their way. This software will also manage your reviews differently, a 3 star or below review, versus a 4 or 5 star review.

For more on this ask for the video that will show you how your customer will be approached by a non-threatening friendly invitation, to leave a review. They can choose to do so or not. If they go ahead this video will also show you what they will experience.

With this method there is no pressure to perform, from yourself or your staff, and no confrontation of your customers. And, this has proven to be more effective in providing business owners with more responses and consistent long term use.

The point is DO IT – ASK!

Joe Voutour interview as seen on Fox, ABC, NBC, CBS, and numerous other media outlets such as Wave News.

THIRD

Remember!!! This is all about your reputation as a provider of your goods and service. Most work very hard to protect their reputation. No reviews may be just as bad as negative reviews. People will be calling your competitors with strong review ratings. Don’t put those dollars in their pockets.

Recently I read a review where the customer absolutely loved the business owner and everything about his expertise. However, because his staff was so incompetent she could only give that business a 1 Star Review.

When someone searches for you online, or when they visit your place of business, they trust you, your staff and your business. Once that is violated they will no longer offer you the privilege of buying from You.

Of course, if you are the only one in your area you may have an advantage. However, whenever possible they will buy from your nearest competitor. Even when that competitor may be an uncomfortable distance away they will frequent them whenever they can.

Therefore, you as the business owner MUST always be aware of how your customer, client or patient is being treated or served.

Question: Would you return to your business for what you provide and how you provide it? Would you refer your business to your family and friends? I’m sure you would and do?

You need to protect that reputation with a continuation of strong positive online reviews, as well as personnel referrals.

FOURTH

One statistic says that, “87% of customers trust online reviews as much as a personal recommendation.” Every local business needs to know this and take advantage of this important fact.

Another interesting factor is that the greater the number of online Reviews the more meaningful they tend to be for that business. However, in order to gain the readers business they need to have a rating of 4 stars or better.

And . . . you need to have more of these than your competitors, significantly more.

The FIRST point above is THE Most Important!
We need to return to an old essential many businesses tend to miss today. In order to secure positive referrals and reviews we need a better handle on customer service. Yes . . . that is it! Customer Service needs to be reborn!

Many of our fast service franchises, and our culture, is in a need it NOW posture. This may be one cause for the loss of customer service. When we want something we not only need it but we need it like . . . NOW!

However, I’ve noticed that a few of the larger retailers are beginning to bring customer service back into their operations.  I’m sure you notice that also.

Genuine Customer Service is Essential today, perhaps more than ever. Most of us dislike a false smile or an “I need to do this for you because my boss dictates it” attitude.

We need the real thing, from the heart, if you will. That’s why we’ve created: THE ESSENTIAL “Customer Service” TUTORIAL. It’s designed to increase both referrals and reviews. They can multiply and perhaps even become viral, hopefully.

Think of that . . . get a number of people who enthusiastically refer you and your staff, your business, to others. That excitement tends to be passed on . . . and on to many others.

Ask for your Free copy, THE ESSENTIAL “Customer Service” TUTORIAL at Info@123TheBig3.com.

But watch this Video for more information on how to increase your referral and online reviews. Or see our Articles here at:  www.123TheBig3.com, The Power of 1 Referral Multiplied.

When you request your copy of THE ESSENTIAL “Customer Service” TUTORIAL also ask for The 50 Statistics, you will probably enjoy this infographic. Send your request to my email: Info@123TheBig3.com.

One more thing:
Your reputation is on the line out there . . . online. Without an adequate number of 4+ Star rated reviews people do not know if you are good or bad.

When people search for your type of products or services they will call you first if you rank better than your competitors. We can help you do just that. All we need is a few basic pieces of information and we will get you started with a 30 day FREE Trial.

*We have access to software that sends out an invitation upon your entry of their phone number, less than 10 seconds of your time. You have the option of making it more personal by also entering their name, and their email . . . if you wish.

The invitation has your logo and name on it. It’s a Thank You note for their business. And along with the Thank You there’s an invitation to leave a review, if they are so inclined.

We think this software is so well done, and it has such a good response rate, that we are currently providing it FREE for 30 days. This is a one way to show you that we have full confidence in our product.

Need more details? Let me explain and answer any questions you have. Call me so we can chat, or send me an email and I’ll get some details out to you.

You can reach me, Joe, at: 253-740-5313, Phoenix Time 9 – 3 pm preferred please.

Or, Email me at: Info@123TheBig3.com

But even better! Since this is FREE, and it has zero obligations, let’s get you started now – FREE!

To get started right away simply click on the above button, or click here to enroll!  Then,  simply fill out the details and we will get you set-up within 48 hours. FREE for 30 days. See how many Reviews  we can help you secure in 30 days then, if you decide to cancel they are all yours.

After the 30 days FREE you may continue for our discounted price of only $97 per month, for as long as you keep our service.

Yes, take a look, it’s on us, FREE, for 30 days. No obligation!
There’s no contract, you can cancel at any time, no questions asked.

We look forward to talking with you. In the meantime, if this article, Discover POWER of 1 Referral Multiplied was helpful and  if I may ask . . . please . . . do us a favor . . . leave a comment below, “Like” our Videos.

Also . . . Please . . . keep in mind that although You may not be in love with Google, most of your potential customers are using Google in an attempt to find YOU!

We appreciate Your engagement as it is both helpful and encouraging.

If this article, Discover POWER of 1 Referral Multiplied, was helpful and if I may ask . . . please . . . do us a favor . . . leave a comment below, and “Like” our Videos.

Thank you,
Joe

Related Videos:

Are Online Review Necessary?

For the Article related to the above Video click on the Title below:
Are Online Reviews Necessary?

 Google 4-5 Star Reviews Fast and Easy

For the Article related to the above Video click on the Title below:
Google 4-5 Star Reviews Fast and Easy

Check it out: How you can build your own Videos. See this one minute Video.

Or, contact us to create Videos for you at email: Info@TheBig3.com