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YES, with these 10 Steps you will Lead Your Field With This 5 Star Review Strategy. – find links to hyperlink as many words as possible
Your Business, or Your field of business, your product or service will appear in the top positions with this 5 Star Review Strategy!
The statistics are such that every local business needs a strong strategy to dominate their discipline in their community.
What makes you better than your competition?
In the mind of the consumer you are perceived better because of your up-to-date and current reviews. People do not care how you ranked 3 or 4 months ago. They want to know who you are today.
Do not be overwhelmed by the following as the majority of it can be done effectively and inexpensive . . . even cheap!.
For a Strong Dominating 5 Star Position you will need to do the Following
1. Customer Service
For 5 star reviews we must start with a business where the customers love you! Excellent Customer Service always prevails!
It is easy to do. You probably already have a Google Business page. If not you may click here to build your Business Google page. Go to the “HOME” tab click on the green “Start Now” button and have some fun – fill in the info to build a FREE Google web page for your visitors.
This will allow for your Google Reviews. It will also help with your Google positioning when people search for you and your services.
Educate your customer on how to leave a review. If you have a system, tell them how it works.
If you outsource your invitations to be sent, tell them to expect your invitation on their phone before the end of the day (or in the next few seconds) and ask for their comments, good or bad.
First you need to invite your clients, patients or customers to write a review. No invitation will be completed unless it is sent . . profound . .
Whenever a comment, or a review, is left . . . please . . . please . . . respond. The majority of people expect/want a response. Most people never see one. Go above and beyond – that is what excellent customer service is all about – engage with your audience. Respond with kindness, even love, to their comments.
Most of the “getting reviews” can be farmed out. This area you, or someone in love with working with you, needs to do. Become a feedback fanatic. WHY? Most of your competition will not do this. And, your reputation can explode. You will become The go-to-people in your business type in your local area,
6. Keep it Simple
The process must be easy for your customer to complete. Most do not want to or know how to get to Google to leave a review. Therefore it does not get done.
The above is also exactly true for most local business owners. Or, there just is not enough time in the day to do this. Therefore it never happens.
That is when it is best to turn to an outside source. For a 30 day Free Trial click here.
7. Email Signature
Sign all your emails with an invite to leave a comment about your business. You can hyperlink this to your “Leave a Comment” button or your “Leave a Review” button as part of your email signature. See the “Settings” button in your email home page to set up your signature.
Or, in the signature area include simple hyperlinked phrase like: “Your Feedback is appreciated, Please . . . Leave a Google Review.”
8. Email Invitations
Other than Customer Service, and engagement, the above can all be Done For You. This one is for you to do, if you have the time, or a key person devoting a significant amount of time.
And . . . this person also needs a specific skill set to do this right. Email!
First you need to set up a series of email invitations. Most of your customers will not respond to the first email invitation received.
These emails give your customers a choice of leaving a positive email, a 4 or 5 star rating. Or, they may register a complaint, a 3 or less star rating. Depending on which they choose your customer is routed to the appropriate page to carry out their wishes, or yours.
For a more detailed article on how-to do this click here.
9. Set-up a Google Account
You do not need a gmail account. When you set-up, free by the way, just place in the box “I prefer my own email”.
Keep in mind that if you have any Google related account you already have a Google account. So, you already have a Google account if you have an account with: YouTube, Blogger, Maps, Chrome and a lot more other Google related accounts.
Did you list your business on Google my business, or, do you have a Google search bar? You guessed it . . . you already have a Google account.
10. Do not Offer an Incentive for a Google Review!
This is not legit when playing with Google. So . . . simple . . . don’t do it as you will more than likely be found out and shut down.
With these 10 Steps to Lead your field you have the makings for an excellent 5 Star Reviews Strategy.